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Info Booth

FAQs

  • Yes. Wheelchairs are complimentary and Amigos (motorized wheelchairs) are available for a nominal fee at the Information Booth in Ramblas - Entry 3.

  • Please report any lost or found items to the Information Booth (Ramblas - Entry 3) or to any of our Dolphin Mall security officers.

    Lost and Found items are held in the dispatcher's office located adjacent to the Mall Management office in Ramblas.

  • Yes. We provide two valet parking locations on the East and West sides of Ramblas Plaza - Entry 3. Weekday rate is $7, weekend rate is $10 (Friday, Saturday, & Sunday).

  • You can find a host of restaurants in the first level of the Ramblas Plaza, Entry 3. They are:

     

    Buffalo Wild Wings Grill & Bar

    Jaque Mate

    Charcoal's Latin Grill 

    Johnny Rockets

    KOBE Japanese Steak & Seafood

    P.F. Chang's China Bistro

    Rotelli Pizza & Pasta

    T.G.I. Friday's

    Taco Vida

    Texas de Brazil Churrascaria

    The Cheesecake Factory

    You can also grab a bite at one of the restaurants located in the new wing of Ramblas Plaza:

    Brio Tuscan Grille

    Kona Grill

    Cabo Flats

     Milanezza

    The second level of the Ramblas Plaza is home to:

    Cobb Dolphin 19 Cinemas

    CineBistro

    Cool de Sac 

    Dave & Buster's

    Bowlero

     

    More culinary options can be found in the Food Court located inside of Entry 8, including:

    Burger King

    Charley's Grilled Subs

    Chicken Connection

    Haagen-Dazs

    Kelly's Cajun Grill

    Latin Grill

    Sbarros Pizzeria

    Suki Hana

    Cilantro

    Yeung's Lotus Express

  • ATMs are located in:

     

      • Playa - Entry 2 by Old Navy, Entry 8 by Food Court

     

      • Ramblas - Entry 3 by Haagen Dazs

     

      • Moda - Entry 4 by Saks Fifth Avenue OFF 5TH

  • Yes. At this time, the Dolphin Mall Shuttle Service drops off and picks up passengers outside of Entry 8. The Shuttle Bus Service transports tourists to the mall from select hotels in the Miami International Airport area, Downtown Miami, and Miami Beach area. We also have motorcoach drop-offs at Entry 8. Taxi pick-ups are available in Playa - Entry 8 and Ramblas - Entry 3.

  • Possession of pets, except service animals such as Leader Dogs are prohibited.

  • No. Smoking in interior common areas, corridors or other locations is prohibited.

  • Yes. Click here for showtimes & tickets.

  • For directions, click here. We also offer a shuttle bus service that transports tourists to the mall from select hotels in the Miami International Airport area, Downtown Miami, and Miami Beach, Visit this page for shuttle bus routes: http://www.shopdolphinmall.com/directions#tab-5

    There are motorcoach drop-offs at Entry 8. Refer to this page for more info.

  • Yes! We have breakfast-themed children's play area located in the food court as well as several family-friendly restaurants and entertainment venues such as Cobb Dolphin 19 Cinemas, Dave & Buster's, Bowlero, and many more. We also have strollers with entertainment for rent in several areas of the mall.

  • Yes. We have several amenities for tourists. Refer to our Visitors Center page for more info.

  • You can reach them at (305) 599-9428 or visit the Security Department located in Ramblas by entry 3.

  • Yes, lockers are available next to the bathrooms in the food court and the bathrooms by Victoria's Secret for a nominal fee of $5 for large lockers and $3 for small lockers.

    Large Lockers: 35 x 16 x 24 inches

    Small Lockers: 17 x 11 x 17 inches

  • Yes, we offer strollers for rent for $5. There are several locations throughout the mall including in front of the Information Booth by entry 3 in Ramblas. Double strollers are available for rent for $7 and are located near the entrance of the Food Court, entry 8.

  • Dolphin Mall has free Wi-Fi throughout the mall. Select .FREE_DolphinMall on your Wi-Fi enabled device’s setting in order to get access. If you are still having difficulty connecting, call our Wi-Fi HelpDesk at 866-260-8488.

  • Yes, we do have motorized carts for rent. Please visit the Information Booth for more details.

  • We have PharmaBox's located in the mall with various pharmaceutical products.

  • The Information Booth is located in Ramblas by Entry 3, in front of Starbucks.

  • Passport to Shoppping disocunt books are available for tourists at the Information Booth located in Ramblas, by Entry 3 in front of Starbucks.