GOT QUESTIONS? Click below to find answers to the most frequently asked questions by shoppers just like you!



  1. Can I buy gift cards online?
  2. Are pets allowed?
  3. Is smoking allowed?
  4. Can I purchase online tickets for the movie theater?
  5. Where can I find restaurants?
  6. Do you have wheelchairs?
  7. Where are the Automated Teller Machines (ATMs) located?
  8. Do you have public transportation?
  9. Where is the lost and found?
  10. Do you have gift cards?
  11. Do you have valet parking?

    Can I buy gift cards online?
    Yes, It's now even easier! You can now buy gift cards online and have it sent to your loved ones. Gift cards are sold online in denominations from $20 to $500. Click here to purchase online now!

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    Are pets allowed?
    Possession of pets, except service animals such as Leader Dogs are prohibited.

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    Is smoking allowed?
    No. Smoking in interior common areas, corridors or other locations is prohibited.

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    Can I purchase online tickets for the movie theater?
    Yes. Click here for showtimes & tickets.

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    Where can I find restaurants?
    You can find a host of restaurants in the first level of the Ramblas Plaza, Entry 3. They are:

    Texas de Brazil Churrascaria
    Mojitos Cuban Restaurant
    Charcoal's Latin Grill
    Johnny Rockets
    TGI Fridays
    Rotelli Pizza & Pasta
    Buffalo Wild Wings Grill & Bar
    Kobe Japanese Steak & Seafood

    The second level of the Ramblas Plaza is home to:

    Dave & Buster's
    CineBistro
    Strike Miami

    More culinary options can be found in the Atrio Food Court located inside of Entry 8, including:

    Burger King
    Charley's Grilled Subs
    Chicken Connection
    Franktitude
    Haagen-Dazs
    Kelly's Cajun Grill
    Latin Grill
    Sbarros Pizzeria
    Suki Hana
    Tango Grill
    Wetzel's Pretzels
    Yeung's Lotus Express

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    Do you have wheelchairs?
    Yes. Wheelchairs are complimentary and Amigos (motorized wheelchairs) are available for a nominal fee at the Information Booth in Ramblas - Entry 3.

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    Where are the Automated Teller Machines (ATMs) located?
    ATMs are located in:


    • Playa - Entry 2 by Old Navy, Entry 8 by Atrio Food Court

    • Ramblas - Entry 3 by Haagen Dazs

    • Moda - Entry 4 by Saks Fifth Avenue OFF 5TH

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    Do you have public transportation?
    At this time, the Dolphin Mall Shuttle Service drops off and picks up passengers outside of Entry 1. We also have motorcoach drop-offs at Entry 8, outside the Atrio Food Court. Taxi pick-ups are available in Playa - Entry 8 and Ramblas - Entry 3.

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    Where is the lost and found?
    Please report any lost or found items to the Information Booth (Ramblas - Entry 3) or to any of our Dolphin Mall security officers.

    Lost and Found items are held in the dispatcher's office located adjacent to the Mall Management office in Ramblas.

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    Do you have gift cards?
    Yes! Gift Cards are welcomed at any store in Dolphin Mall and at any Taubman-managed properties nation-wide that accept American Express Cards.

    Perfect for family, friends, clients and colleagues, Dolphin Mall Gift Cards can be purchased in any amount from $20-$500 at the Information Booth, Entry 3, during all mall hours.

    You can also purchase Dolphin Mall Gift Cards online, click here.

    Sorry, personal checks are not accepted. Large volume corporate orders can be placed by calling 305.599.3000. Please allow five business days for corporate checks to clear.

    There is a $2.50 service fee applied per card.

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    Do you have valet parking?
    Yes. We provide valet parking at

    • Ramblas - Entry 3

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